Archive of Frequently asked questions

Why can't I create an envelope?

Can't create or seal an envelope? See the most common causes and how to solve each one.

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Credits: what are they and how to use them?

Understand what document and notification credits are on Assin, how much each action consumes and where to see your balance.

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Difference between credit and notification credit

Understand the difference between document credits, used to seal envelopes, and notification credits, used for WhatsApp and SMS.

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