How to Enable Two-Factor Authentication (OTP)

Two-step verification adds an extra layer of security to your account: besides the password, the platform requires a temporary code, sent by e-mail or generated by an authenticator app on your phone. That way, even if someone discovers your password, they cannot sign in without the code.

Where to enable it

1. Click your avatar (initials) in the upper right corner and choose Profile.

2. Open the Security tab and go to the Account security card.

The Home also shows, in the getting-started checklist, the reminder “Enable two-step verification”.

Two-step verification by e-mail

3. On the Two-step verification item (“When enabled, a code will be required by e-mail on every sign-in”), use the switch to enable it. Confirm the 6-digit code that arrives in your e-mail. With verification on, the Active status appears.

Authenticator app (optional)

4. With verification on, the Authenticator app item appears (“Set up an authenticator app for more security (optional)”). Click “Configure”, open the authenticator app (Google Authenticator, Microsoft Authenticator etc.), add a new account by scanning the QR Code and type the 6-digit code the app shows.

5. When everything is right, the item shows Configured: “Authenticator configured. You can use the app to validate sign-ins”.

Disable

To disable, use the same switch. If the authenticator app is configured, the platform asks for the 6-digit code from the app to confirm and you click “Disable”.

What sign-in looks like

After enabling, enter e-mail and password and choose how to validate the sign-in: e-mail or authenticator. See Login.

Lost your phone or access to the app? Contact Support. If you suspect someone accessed your account, use “End sessions” and change your password (see Account security).

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