Difference between credit and notification credit

Within the platform, some actions consume credits. There are two types, and each is used at a different moment.

The image above shows the icons in the top bar of the Assin platform, on the right side.

• Document credits (document icon): consumed in actions involving envelopes and documents, such as sealing an envelope. Each document consumes 1 credit (3 credits if the envelope uses ICP-Brasil). Before sealing, the envelope review shows how many credits will be consumed.
• Notification credits (bell icon): consumed in notification actions, such as sending or resending the signature request by WhatsApp or SMS. Each send consumes 1 notification credit per signer.

E-mail notifications do not consume credits. So, if an envelope deadline is approaching and the signer has not seen the e-mail, you can resend by e-mail at no cost or choose WhatsApp or SMS, which consume notification credits.

When you hover over the credits in the top bar, the platform shows the summary: “Credits: N documents · Notifications: N (WhatsApp/SMS). E-mail resend is free.”

Each plan offers a number of document and notification credits. To check your plan and the one-off packages, open Plans in the avatar menu (or Company plans). There you see the plan you subscribed to, can change plans and buy more credits. When you click “Purchase”, you are taken to our payment manager.

To learn more about notifications, go to: What is a notification and Resending notifications

For more information, visit our site https://assin.com.br/

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